iPhone: Press the share button at the bottom of your browser window, then select "Add to Home Screen." Give the icon a title, like "LodgeRunner", then click "Add". Android: Tap the menu button, then click "Add to Home Screen". Check the "Remember Me" checkbox to avoid entering your username every time you log in.
10/30/26: New WhatsApp Integration:It is now possible to send LodgeRunner reports to other members of your team via WhatsApp. You can send them manually or you can schedule regular report deliveries via an automated task. To get started, you must have an account with www.whapi.cloud. They offer a free 5-day trial account, monthly plans, and annual plans. Then go to Setup -> Other Integrations -> WhatsApp and follow the instructions to link your phone to LodgeRunner via your whapi.cloud account. You may register more than one phone to send from. You can now enter WhatsApp numbers for your staff by going to Setup -> User Info -> Users. You can also enable WhatsApp numbers for guides by going to Setup -> Guides -> Guide Profile Setup. To send a report via WhatsApp, go to the reports screen and select a report. Under "Report Format", select "Send PDF via WhatsApp". This option will only appear if you have registered a phone. After clicking "Open Report", you will be directed to a new screen where you can preview the report, add a message, and select the recipients. To automate the process, you must start by creating a saved report. Then you can go to Setup -> Automations -> Tasks, click "Add a new Task", and then "Send a PDF Report via WhatsApp".
10/26/26: Assign Rooms to Scheduled Groups:It is now possible to block off rooms for specific scheduled groups like schools or clinics. To get started, go to Setup -> Scheduled Groups -> Scheduled Group Settings and check the "Assign Rooms" checkbox. Then you will see an "Assign Rooms" button at the top of the Scheduled Group Screen when you view a specific group. This button brings up the room grid where you can assign rooms. The room assignment process is identical for regular bookings and scheduled groups. If it's necessary to re-assign the rooms to specific parties later, you must first remove them from the group.
8/31/26: Collect departure info for each guest:Many of our customers use the "Travel Options" feature in the Guest Info section of the Guest Reservation Center. This feature allows guests to enter their arrival info by selecting from several options. When you set up these options, you can specify whether they require a Lodge ETA or Flight Info, with several different levels of detail to choose from for Flight Detail. It came to our attention that these travel details are not always the same when guests depart, so we just split the Travel Options feature into an "Arriving" section and a "Departing" section. To add your custom travel options, go to Setup -> Bookings -> Travel Options. For each option, you can specify whether it applies to arrivals, departures, or both. To add these questions to your Guest Info screen, go to Setup -> Guest Reservation Center -> Guest Info. You can also add these questions to your "Guest Notes" screen and your "Guest Questionnaire".
To view more, log in and go to Setup, then Announcements & Upgrades.