iPhone: Press the share button at the bottom of your browser window, then select "Add to Home Screen." Give the icon a title, like "LodgeRunner", then click "Add". Android: Tap the menu button, then click "Add to Home Screen". Check the "Remember Me" checkbox to avoid entering your username every time you log in.
1/4/26: New Flights System in Guest Reservation Center:There is a new "Flights" feature available in the Guest Reservation Center (GRC). Hopefully this new system will make it much easier for guests to enter their flights and for staff to review the flight info. You can enable this feature and adjust the settings for this screen by going to Setup -> Guest Reservation Center -> Flights 1. Once the feature is enabled, go to any booking and click the "View Guest Reservation Center" link on the right side of the screen below "Guests in Party". In the GRC, you will see a "Flight Info" summary. When you click it, you'll see a summary. If a guest has an arrival flight and a departure flight, they will be listed as complete. A guest can click their own name to add flights. Any flights already entered will be listed and they can simply click a button to add themselves to that flight. If no flights are listed, they can enter a new flight. Back on the booking screen, you will see a green "F" badge in the "Guests in Party" section if flight info is complete. It will be grey if incomplete. There is also a "Review Flight Info" link next to the "View Guest Reservation Center" link. You can use that screen to see which guests are missing an arrival or departure flight. You can also add guests to flights from that screen.
12/23/25: New Arrivals and Departures Report:There is a new "Arrivals and Departures by Day" report available by clicking "Show All" on the Reports Screen. It's listed under the "Bookings" header. This report shows one row for each day in your specified date range. Each row includes the total number of guests arriving and departing that day plus the number of guests in each individual party. This report should be very useful for scheduling flights, airport pickups and more!
12/22/25: Use Stripe Reader to process retail transactions:You can now use your Stripe Reader (terminal) to process card payments for transactions entered via your Retail Transaction Screens. To get started, go to Setup -> Payment Processing -> Stripe Reader and register your Stripe Reader. Then go to Setup -> Tablet Screen Settings -> Retail Transaction Screens, select a screen, select "Stripe Reader" under "Use a Terminal?", and then select your device. Once setup is complete, you will see a "Pay via Stripe Reader" button once you have completed each transaction. Customers can then pay by tapping, chipping or swiping their cards.
To view more, log in and go to Setup, then Announcements & Upgrades.