LodgeRunner Booking System for Fly Shops, Outfitters and Guide Services

Reports & Analytics

LodgeRunner has a full-featured reporting center. You can export data to a spreadsheet, view results, and email reports as PDF attachments. Many reports offer charting capabilities to help you visualize the data.

Payment Processing

With LodgeRunner, you can choose the payment processor that is best for you by integrating with Stripe, Square, Stax, Clover, Authorize.net, Braintree Payments, or Elavon. LodgeRunner makes it easy to offer ACH payment options, assess credit card processing fees and even take card-present payments from your guests.

Integrations

LodgeRunner helps build your mailing list with Mailchimp and Constanct Contact. You can integrate with Google Workspace or Microsoft365 to send guest correspondence from your own email address. Integrate with Quickbooks Online to keep your accountant happy. Other Integrations include Zoho, NiceJob and Lightspeed.

Experience Matters

LodgeRunner has been delivering a secure booking system via the cloud since 2007. We have the experience to provide the best possible booking system for your operation. We are in this with you for the long haul! As of today we've helped our customers book 640,351 lodge rooms and 347,761 guide trips.

Industry Leaders Use LodgeRunner!

The top lodges and outfitters in North America use LodgeRunner to manage their bookings. Think of the industry leaders in your market and ask them which booking system they use. If they're happy with what they're using, the answer is probably LodgeRunner!

Fishing Guide Services, Fly Shops and Fly Fishing Outfitters

LodgeRunner was made for Fly Fishing Outfitters

The very first version of LodgeRunner was designed for a full-service fly fishing lodge with a busy guide service. The guide trip-related features of LodgeRunner have been fine-tuned for over twenty years and are a sure bet to streamline your operation. From the initial inquiry to the end-of-season reports and all the steps in between, LodgeRunner can help your operation perform at the highest level. LodgeRunner has helped many of the world's premier fishing outfitters grow their business.

Special Features for Fishing Guide Services, Fly Shops and Fly Fishing Outfitters:

Guides log in and easily update their availability. Your guides can log in from their computers and smartphones and view their schedules at any time. You can set different priveleges for each guide. For example, you might allow some guides to set their days off, view client contact information, and even book their own trips, while others are only allowed to view their schedule.
Enter bookings quickly and accurately. The intuitive Guide Grid makes booking trips a breeze. Enter client contact information, check the schedule, select your guides, destinations, meeting times and places, and then send a nice email confirmation to your client. The system prompts your staff if they leave out any critical information.
Unassigned Guide Trips. If you're taking bookings well in advance and don't want to assign specific guides just yet, that's fine. Just enter the number you need each day. Later on you can click on these unassigned guides and quickly convert them over to specific guide assignments.
Send Email and Text Alerts to your Guides. After booking a new trip, your staff can also send an email or text message to the guides letting them know about the new booking. You can also send automated emails/texts to your guide staff each evening with information about their trip for the next day.
Half-Day and Full-Day trips. You can define multiple rate codes for your various destinations and full-day and half-day trips. You can even allow guides to book back-to-back half-days with different parties on the same day.
Restricted Destinations. Do you have destinations with a daily maximum # of boats or anglers? LodgeRunner can handle that! Just enter the maximum number of anglers and/or boats allowed for each destination. These destinations appear at the top of the Guide Grid where you can quickly see how many spots you have left to book on each piece of water. We can take it one step further and track aggregate numbers for multiple stretches, too.
View & Print Daily Trip Summaries. A daily summary of guide trips is never more than a single click away. You can easily adjust the date to view tomorrow's trips, or any other day. You can also print summary and detailed daily guide trip reports.
Print Pre-Filled Waivers and Trip Sheets. LodgeRunner can easily print out release forms with guest information pre-printed. Many shops also send each guide out with a Trip Sheet for recording the destination and/or tackle purchases. LodgeRunner can generate these trip sheets automatically with all of the trip and guest information pre-filled.
Guide Payroll. Since all of your trip information is already in LodgeRunner, generating guide payroll is a snap! Whether you pay your guides a percentage or a fixed amount for full days and half days, LodgeRunner can calculate your guide payroll for any pay period and help you print summary reports. We can even handle bonuses for request trips and different rates depending on the destination or trip type.
Agency Reports: Many outfitters have one or more state or federal agencies to report to at the end of the year. We have made customized reports for countless National Parks, National Forest Ranger Districts, BLM areas, and State Recreation areas. We can help you present this information in the same format that is preferred by these agencies.
Assign Boats and Guides Independently: Need to track both guides and boats? No problem! You can specify a guide and separately assign a boat for each trip. This works well in operations that have limited numbers of different types of boats that are shared between the entire guide staff.

Other Features:

Fishing Outfitters also use many of the basic features of LodgeRunner common to fishing lodges. Check out the online booking, credit card processing, and website inquiry features!

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